At TibetanBuddhist-Culture.com, we take great pride in the cultural heritage and craftsmanship behind every product we ship. We want you to be completely satisfied with your purchase. However, we understand that sometimes a product may not meet your expectations.

1. 30-Day Return Window

You have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

2. The Return Process (Crucial Notice)

Please note that all our items are shipped directly from our Central Fulfilment Center in China to ensure the most authentic selection and competitive pricing.

• International Return Shipping: If you choose to return an item for personal reasons (e.g., changed your mind, ordered wrong size/color), you will be responsible for the full cost of return shipping to our warehouse in China. * Logistics: We highly recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
  

3. Damaged or Wrong Items

If the item is defective, damaged, or if you receive the wrong item, please contact us at [Your Email Address] within 48 hours of delivery with photos of the issue. We will evaluate the situation and make it right—either by sending a replacement or issuing a full refund without requiring a return to China.

4. Non-Returnable Items

Certain types of items cannot be returned:

• Custom products (such as special orders or personalized items).
• Personal care goods or items on Final Sale.
  

5. Refund Procedure

Once we receive and inspect your return, we will notify you if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process the refund.

6. Our "Hassle-Free" Alternative

Because international shipping can be expensive and environmentally taxing, we offer a "Keep It & Save" alternative. If you are unsatisfied, contact our support team. We often provide a partial refund (up to 50%) or a high-value store credit so you can keep the item or gift it to a friend, avoiding the high cost and hassle of international return shipping.