At TibetanBuddhist-Culture.com, we ship authentic Tibetan Buddhist cultural and spiritual artworks worldwide with care, respect, and secure packaging. Please read the following Shipping Policy carefully before placing an order.

1. Shipping Destinations

We currently ship to most countries and regions worldwide, including but not limited to:

• North America
• Europe
• Asia-Pacific
• Australia & New Zealand
  

If your country is not available at checkout, please contact us at tibetanbuddhist.culture@gmail.com for assistance.

2. Order Processing Time

2.1 Ready-Made Products

• Processing time: 3–7 business days
• This includes order confirmation, quality inspection, and secure packaging
  

2.2 Handmade & Custom-Made Products

Due to the nature of Tibetan Buddhist artworks:

• Hand-painted thangkas and custom-made items require additional production time
• Production time typically ranges from 15–45 business days, depending on:
  
  Artwork complexity
  Size and materials
  Customization requirements
  

Estimated production times are listed on individual product pages or confirmed via email.

3. Shipping Methods & Carriers

We use reliable international carriers to ensure safe delivery, including:

• DHL
• FedEx
• UPS
• EMS / International Postal Services
  

The shipping method is selected based on destination, package size, and safety considerations.

4. Estimated Delivery Time

Delivery times vary depending on destination and customs clearance:

• Express Shipping: 5–10 business days
• Standard International Shipping: 10–25 business days
  

Please note that delivery times are estimates and not guaranteed, as delays may occur due to customs inspections, local regulations, weather, or force majeure events.

5. Shipping Costs

• Shipping fees are calculated at checkout based on:
  
  Destination country
  Package weight and size
  Shipping method selected
  
• Any applicable shipping charges will be clearly displayed before payment is completed
  

6. Customs, Duties & Taxes

• International orders may be subject to customs duties, import taxes, or VAT, depending on the destination country
• These charges are not included in the product price or shipping fee unless otherwise stated
• The customer is solely responsible for any customs-related charges
  

7. Order Tracking

• Once your order has shipped, you will receive a shipping confirmation email with a tracking number
• Tracking updates may take 24–72 hours to appear, depending on the carrier
  

8. Incorrect or Incomplete Address

• Please ensure that your shipping address is accurate and complete at checkout
• We are not responsible for delays, losses, or additional costs caused by incorrect or incomplete addresses
• If an order is returned due to address issues, reshipping costs will be the customer’s responsibility
  

9. Damaged or Lost Packages

9.1 Damaged Packages

If your order arrives damaged:

• Contact us within 7 days of delivery
• Provide clear photos of:
  The damaged item
  Outer packaging
  Shipping label
  

We will review the case and offer a replacement or appropriate resolution.

9.2 Lost Packages

• If tracking shows a package as delivered but not received, please contact the carrier first
• We will assist you in filing a claim where possible, but we are not responsible for losses confirmed as delivered by the carrier
  

10. Delays Beyond Our Control

We are not responsible for shipping delays caused by:

• Customs clearance or inspections
• Natural disasters, pandemics, or force majeure events
• Local postal service disruptions
  

We appreciate your understanding and patience in such cases.

11. Religious & Cultural Packaging Care

All Tibetan Buddhist artworks are:

• Carefully wrapped
• Protected with reinforced packaging
• Prepared with respect for their spiritual and cultural significance
  

We take special care to ensure safe international transit.

12. Contact Us

If you have any questions regarding shipping or your order, please contact us:

📧 Email: tibetanbuddhist.culture@gmail.com

🌐 Website: https://www.tibetanbuddhist-culture.com

We are committed to providing transparent communication and respectful service throughout your purchasing journey.

✅ Compliance Note (Important)

This Shipping Policy is designed to comply with:

• Google Merchant Center policies
• PayPal & Stripe dispute standards
• International e-commerce best practices